Shipping Policy

Estimated shipping delivery times:

USA: 3-7 business days
World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order never arrived:

If your order didn't end up arriving, be sure to let us know at info@emelinetate.com.

Returns Policy

We gladly accept returns and exchanges.

Just contact us within: 14 days of delivery

Ship items back to us within: 20 days of delivery

To be eligible for a return, your item must be in the same condition that you received it.

Refunds

Once your return is received, we will send you an email to notify you that we have recieved your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.